02
Web Platforms
Sites that also do things.
When your site shouldn't just show, but work. Bookings, catalogues, client portals and admin panels built around how your business actually operates, not around how generic software thinks it should.
When you need this
Four signs a website isn't enough anymore
You're booking by hand over WhatsApp.
Every appointment goes through you, and the ones that land at eleven at night get lost.
Your inventory lives in a spreadsheet only you understand.
And when you're away, nobody can answer what's in stock.
Your customers ask you the same things over and over.
Status, invoices, documents — information they could look up themselves.
You pay for software that does 30% of what you need.
And you patch the rest together with spreadsheets and tape.
The scope
Four ways to do it
All four are built on the same foundation. What changes is what the platform does and who it's for.
01
Booking and scheduling
Real availability, automatic confirmation.
Customers see the slots you actually have free, book them, and get confirmation and a reminder without you touching anything.
02
Searchable catalogue
Filterable products, without building a full store.
For when you have a lot of lines and the customer needs to find theirs. They see the product and order through the channel you already use.
03
Client portal
Your customers serve themselves.
Each one logs in and finds what's theirs: status, history, documents. It stops being a question that arrives as a message.
04
Your own admin panel
Your information and your data, with nobody in between.
A panel designed around how your business runs. You administer it, and you don't pay monthly for features you never touch.
Deliverables
What's always included
No small print: all six come with any of the four ways of doing it.
01
A map of your operation before we build
First we understand how you work today. The platform adapts to your operation, not the other way round.
02
Visual proposal approved before we build
You see the finished screens and you approve them. Nothing gets built blind.
03
Access and permissions reviewed one by one
Each user sees what's theirs and nothing else. Reviewed by hand before handover.
04
A mobile version designed, not shrunk
Half your team will use it from a phone. It's built for that.
05
Training for your team
A live session with the people who'll actually use it, plus a written guide they can come back to.
06
Verified publication
We test on the published site, with our own eyes, never in preview.
The process
Five steps, no surprises
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01
Discovery
How your business runs today, who uses what, and where the time goes. We leave with the scope written and agreed.
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02
Design
You see the screens before we build anything. You correct here, where correcting is free.
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03
Production
We build in parts and show you what works along the way, not with a reveal at the end.
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04
Verification
We test with real data and with the people who'll use it, on the published site.
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05
Launch
We publish, train your team, hand over the access and stay available.
Timeline depends on scope and gets agreed in writing before we start. What moves the date most is how clearly your current operation is understood.
Investment
Custom quote
There's no starting figure here, and that's deliberate: a booking panel for a single clinic and a portal for fifty clients have nothing in common. Four things set the figure:
How many different things it does
Each function is separate work, not a checkbox you switch on.
How many types of user
A panel only you use isn't the same as one with customers, staff and administration.
Whether it has to talk to something you already use
Connecting to your invoicing, your calendar or your inventory adds work.
How much information has to move across
Turning years of spreadsheets into an ordered system is a job in itself.
After the first conversation we give you the figure in writing, with the scope spelled out. If something doesn't serve you, it comes out and the figure comes down with it. What we don't do is discount the same work.
FAQ
What people ask about this service
A website shows information. A platform does something with it: takes bookings, stores data, lets your customers into their own account. If what you need is presence, Web Design is enough and costs less.
Sometimes yes, and we'll tell you if that's your case. Custom makes sense when generic software forces you to operate in a way you don't, or when you're paying for features you never use.
You do. It ships with training and with the access in your name. If you'd rather we maintain it, that's quoted separately and it's your call.
Yes, and it's usually the right move. You start with whatever solves the most expensive problem and add the rest once the platform is in real use.
Access and permissions are reviewed one by one before handover, and the platform is in your name. The data is yours and you can take it with you.
Want to know what can be automated?
Tell us how your business runs today and where the time goes. We'll come back with a proposal — scope and figure, no obligation.
Not sure which one you need? Request the diagnostic.